The Messy

I wish I could do this story justice for you now, aloud, with great hand gestures and my own laughter to cover your embarrassment for me, alas you’ll just have to imagine that

black and white photo of small santos, heavily shadowed

Mary hides in the unnecessary kitchen, in a bar that wouldn’t even have a kitchen if the law here didn’t require it.

A lineup of waitresses in cheerleading outfits, 1984, at The Peppermill restaurant.

Our skirts at The Peppermill were so short that we had to wear flash pants. It’s not a great outfit for a fist fight.

A half hour goes by. An hour. Two brandies, and now the guys in the kitchen are gone for sure, the snow is building up outside, and there’s the puff of his exhaust and his parking lights.  I’m calling the police. 

Doorway to restaurant, closed and sandbagged due to flooding

Sometimes, when your restaurant is in a basement, and the building is older than the State itself, sometimes the restaurant or the store or the street above you weeps, and the tears get all over you.

The neck of a. bottle of champagne, cork popping but gently with a plume of smoke.

I’m often dazzled by clients. May I guide you through opening champagne through the lens of a particularly dazzling lunch?

Creating Happy People

Creating Happy People is the vision behind Bonanno Concepts. It is my personal and professional mission, and it’s given us laser focus, as a group, in training, in guest experience and follow up in every detail of how we approach business, right down to menu and venue design

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